So, you are using an android device and come up to ‘Unfortunately, the process com.google.process.gapps has stopped’ and ‘com.google.process.gapps has stopped unexpectedly’ error then worry not. I will be showing you how you can easily fix these two errors.
This can happen on a new device and any old device. There is nothing much to worry about and follow the instructions given below to resolve this problem.
1. Clearing App Cache
Well, if you encounter this error while trying to launch a certain app then it might be that app which is causing this problem. To resolve this problem you will have to clear the app cache or in some cases delete the app data.
- Head over to Settings -> Apps/Apps Manager ->(Name of the app) and tap on it.
- A dedicated app page will open and from there tap on Clear Cache.
- Now try and re-open that particular app again and see if you encounter this problem.
- If the error is still there then head back to the app’s page in Settings and tap on Clear Data.(*This will remove all of the data of that app including chat conversation or game progress).
- Try and launch the application again. If you encounter the same problem then uninstalling the app might be the solution here.
- Uninstall the app and reinstall again after some time.
2. Clearing Google Play Services Data:
If clearing cache, data or even uninstalling an app didn’t fix this problem then there is another solution for this problem. This solution is removing Google Play Services data. This will delete your Google Play Services preferences but they are easy to set again.
- Head over to Settings -> Apps -> Google Play Services.
- From App Page, tap on Clear Cache.
- By doing so the problem may be solved but still if you encounter the problem again then follow the other methods below.
3. Resetting the App Preferences:
Another solution to this problem may that resetting the app preferences. To do this:
- Head over to Settings -> Apps -> All and then reset app preferences. (This option can be found through three dots/ hamburger (3 bars) icon).
- This will reset all the apps settings back to default but won’t delete any of your data.
4. Disabling Automatic Updates:
This error may also be encountered after a certain app has been updated. So, turning off the automatic updates from Google Play Store may resolve this problem. You can still update all of your apps manually but sometimes turning off the automatic updates resolves this error.
- Go to Play Store -> Settings -> Auto-update apps and select Do Not Auto-Update apps.
5. Resetting the Firmware:
If none of the aforementioned methods work then you might be out of luck and the only solution to the problem will that your firmware may be somehow corrupted. To resolve this problem, you will have to restore your firmware and reset your device and start fresh.
If trying these methods, are you still encountering the same problems? Which method worked for you? Let me know in comments below!